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QUESTIONS?

  • Are there day tickets available?
    No, we don't offer day tickets to encourage everyone to go all in for the whole weekend.​​
  • I bought a ticket, but am unable to join. Can I get a refund?
    No, but you're welcome to sell your ticket so someone else.
  • How do I change the name on my ticket?
    There's a blue button in your confirmation mail that says "Manage Order". This goes to your personal Universe environment. You'll have to set up your account with a password to view and manage your tickets. Here you can change the name on your ticket.
  • I lost my ticket. What now?
    Send an email to tickets@kallistofestival.com, and we will help you find it.
  • Are there day tickets available?
    No, we don't offer day tickets to encourage everyone to go all in for the whole weekend.​​
  • I bought a ticket, but am unable to join. Can I get a refund?
    No, but you're welcome to sell your ticket so someone else.
  • How do I change the name on my ticket?
    There's a blue button in your confirmation mail that says "Manage Order". This goes to your personal Universe environment. You'll have to set up your account with a password to view and manage your tickets. Here you can change the name on your ticket.
  • I lost my ticket. What now?
    Send an email to tickets@kallistofestival.com, and we will help you find it.
  • Are there day tickets available?
    No, we don't offer day tickets to encourage everyone to go all in for the whole weekend.​​
  • I bought a ticket, but am unable to join. Can I get a refund?
    No, but you're welcome to sell your ticket so someone else.
  • How do I change the name on my ticket?
    There's a blue button in your confirmation mail that says "Manage Order". This goes to your personal Universe environment. You'll have to set up your account with a password to view and manage your tickets. Here you can change the name on your ticket.
  • I lost my ticket. What now?
    Send an email to tickets@kallistofestival.com, and we will help you find it.
  • Are there day tickets available?
    No, we don't offer day tickets to encourage everyone to go all in for the whole weekend.​​
  • I bought a ticket, but am unable to join. Can I get a refund?
    No, but you're welcome to sell your ticket so someone else.
  • How do I change the name on my ticket?
    There's a blue button in your confirmation mail that says "Manage Order". This goes to your personal Universe environment. You'll have to set up your account with a password to view and manage your tickets. Here you can change the name on your ticket.
  • I lost my ticket. What now?
    Send an email to tickets@kallistofestival.com, and we will help you find it.
  • Are there day tickets available?
    No, we don't offer day tickets to encourage everyone to go all in for the whole weekend.​​
  • I bought a ticket, but am unable to join. Can I get a refund?
    No, but you're welcome to sell your ticket so someone else.
  • How do I change the name on my ticket?
    There's a blue button in your confirmation mail that says "Manage Order". This goes to your personal Universe environment. You'll have to set up your account with a password to view and manage your tickets. Here you can change the name on your ticket.
  • I lost my ticket. What now?
    Send an email to tickets@kallistofestival.com, and we will help you find it.
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